Free Shipping Across IndiaWhatsApp Support: 917259935868Delivery Time: 10–15 Business Days
MOM Online Boutique
Store Policies

Shipping Policy

Thank you for shopping with MOM Online Boutique. We are committed to delivering Indian fashion with transparency and care so that orders arrive safely.

Last updated: 21 August 2026

1. Order Processing

  • Orders are processed within 3–5 business days after confirmation.
  • Orders are not processed on Sundays or public holidays.

2. Shipping Time

  • Estimated delivery within India is 10–15 business days.
  • Delivery time may vary depending on location and courier service.
  • These timelines are estimates, not guarantees.

3. Shipping Charges

  • Free shipping is available across India.

4. Order Tracking

  • After shipment, the customer will receive a tracking ID or link by email.

5. Delivery Delays

  • Delays may occur because of weather, logistics issues or remote-location delivery.
  • MOM Online Boutique is not responsible for delays caused by external factors, to the extent permitted by applicable law.

6. Incorrect Address

  • Customers must provide accurate shipping information.
  • MOM Online Boutique is not responsible for delivery issues caused by an incorrect or incomplete address.

7. Damaged or Lost Packages

  • Contact MOM Online Boutique through WhatsApp within 48 hours of delivery for a damaged parcel.
  • Provide order details and relevant evidence.
  • Damaged or incorrect-item claims must also follow the Return & Refund Policy and include the required continuous parcel-opening video.
  • For a parcel lost in transit, contact support with the order or tracking details; an opening video is not applicable to a parcel that was never delivered.

8. Contact Us

  • Our support team is available on WhatsApp and email.

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